Delivery

Quantities of delivered products

The quantities of pallet order will be different of each product as they usually come in 0.6.l., 1l., 3l., 5l. and 10l. containers and they are packed differently.   

1liter container – 12 containers in the box, pallet order 600 containers

0,6 liter container – 12 containers in the box, pallet order 420 containers

10 liter container – pallet order 60 containers

5 liter – pallet order 114 containers 

3 liter container – 4 containers in the box, pallet order 128 containers

Delivery times

You should expect your order being delivered to your door step within 21 days after receipt of your payment. Your order will usually be shipped within seven working days after receipt of your payment, in most cases much quicker than this. If a product you ordered is out of stock, and during busy times, a short delay is possible but it shall not take more than 14 working days after receipt of your payment. Deliveries will be made Monday-Friday between 9.00am-5.30pm specific delivery times and Saturday deliveries are available but additional charges apply please email or phone us for a quote if you require these services.

Delivery Cost

Shipping costs are included in our products’ prices for delivery within UK Mainland; shipping outside UK Mainland may incur additional charges. We use our reliable couriers and are able to deliver to your door step any quantity of products. As we insure your order and we are focused on quick and safe delivery, we accept pallets delivery only. 

We will always try and send your goods in the most economical and safest way for you.

Failed deliveries

We use a courier service for the majority of our dispatches. If collection is not made the goods will be returned to us at a charge (usually £300 per pallet) that will be passed on to you. Keeping the above in mind please do not arrange delivery to a location where you will not be able to accept it.

Carriage of Liquids

We accept pallet delivery only, we therefore, accept orders of one pallet and above. Number of pallets are almost unlimited. However, order needs include full pallets (as per above number of containers. This is due to the fragile nature of the liquids and the majority of couriers not offering compensation on damages to them. Therefore, if you would like pallet delivery of liquids please view our pallet rates guide for the price of a pallet delivery to your postcode and if acceptable add to the notes during checkout ‘Pallet Delivery’. We regret that we cannot accept any order of less than a pallet quantity, but this is due to the fragile nature of the liquids, safety of transportation of such products and insurance of these deliveries. 

Out of Stock Items and Back Orders

We always aim to keep our website up to date. At busy times several customers may place orders for the same item causing them to go out of stock. Orders that contain products that are out of stock at the time of order (and not due back in stock within the coming seven days), will be sent out without those items. We do not hold ‘back orders’. Articles out of stock (if still required) will have to be re-ordered at a later date. We apologise for any inconvenience this may cause. If you need to check the availability of items in your order please contact us by email on sale@guidobis.co.uk.